Política de reembolso

Return and Refund Policy

Effective Date: January 31st, 2024.

Last Updated: January 31st, 2024.

1. Overview

At US Sportswear, we are dedicated to ensuring the quality of every item we offer to our customers. Before delivery, each item undergoes thorough inspection to maintain our commitment to excellence. If for any reason you are not completely satisfied with your purchase, you may return it subject to the terms and conditions outlined in this Return Policy.

1. Return Period

You may return eligible items purchased through the Website within 30 days from the date of delivery for a refund or even exchange, subject to compliance with the conditions set forth below.

1. Eligibility Criteria

To be eligible for a return, the following conditions must be met:

The item must be in its original condition, unused, and in its original packaging.

The item must be accompanied by the original receipt or proof of purchase.

The return request must be initiated within 30 days from the date of delivery.

All returns will be subject to a 15% restocking fee unless exchanged for equal value. 

1. Exclusions

The following items are not eligible for return:

Gift cards

Downloadable software products

Items that are damaged or not in their original condition for reasons not due to our error

Items that are returned more than 30 days after delivery

1. Return Process

To initiate a return, please contact our customer service team at 619-600-4060 to obtain a Return Merchandise Authorization (RMA) number. Once you have received your RMA number, please follow the instructions provided to return the item to us.

1. Refund Process

Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

1. Shipping Costs

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately for assistance. To be eligible for a replacement or refund, you must contact us within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.

1. Contact Us

If you have any questions about this Return Policy, please contact us at contact@us-sportswear.com

1. Changes to the Return Policy

We reserve the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. We encourage you to review this Return Policy periodically for any updates or changes.

By making a purchase through the Website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Return Policy.

End of Return Policy