Shipping policy
Shipping Policy
Effective Date: January 31st, 2024
Last Updated: January 31st, 2024
At US Sportswear, we are dedicated to providing you with a seamless shopping experience from start to finish. Our Shipping Policy outlines important information regarding shipping methods, delivery times, and handling procedures for your orders.
1. Processing Time
Once your order is placed, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer. We work diligently to fulfill orders as quickly as possible while maintaining our commitment to accuracy and quality.
2. Shipping Methods
At US Sportswear, we are committed to delivering your order promptly and efficiently. We offer the following shipping methods:
- Standard Shipping: Delivery within 3 to 6 business days.
- Expedited Shipping: Delivery within 1 to 3 business days.
- Overnight Shipping: Next business day delivery (order must be placed by 12:00 p.m EST).
Please note that shipping times may vary depending on the destination and the shipping method selected at checkout.
3. Shipping Rates
Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination address. The shipping cost will be displayed at checkout before you finalize your order.
4. Order Processing
Orders are typically processed and shipped within 2 business days of payment confirmation. Please allow additional processing time during peak seasons or promotional periods.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
6. Shipping Restrictions
We currently only offer shipping within the United States. We do not ship to P.O. boxes or APO/FPO addresses. Additionally, we do not ship internationally at this time.
7. Damaged or Lost Shipments
In the rare event that your shipment is damaged or lost in transit, please contact our customer service team immediately at [contact email/phone number]. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.
8. Delivery Issues
If you experience any issues with the delivery of your order, such as a delayed or missing shipment, please contact us as soon as possible. We will investigate the matter and provide assistance to ensure that your order is delivered successfully.
9. Changes to this Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
contact@us-sportswear.com
4463 Camino De La Plaza #454, San Ysidro, CA 92173
End of Shipping Policy